unable to obtain ip address for EVE

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coolprat
Posts: 9
Joined: Mon Nov 13, 2017 10:55 am

unable to obtain ip address for EVE

Post by coolprat » Wed Nov 22, 2017 7:10 pm

eve-issues.docx
Dear experts

I am in deep help needed as the troubleshooting i tried is not helping me to reach anywhere.

My eve machine initally stopped accepting ip address everytime i boot.
so i have to assign ip address each time i connect in. I tried doing fix like
1. Set the NAT setting on the device-> gets no ip address so manaually assigned ip. Not able to connect via GUI/SSH
2. change setting to Bridged, still no ip address. Assign the IP address, access happen but no ping to internet
3. i dont see any pnet node also visible
i tried watching the video but dont know where i am wrong. Please advise how can i get everything working.
Can you let me know which adapter to assign and what ip i need to set in to get everything working
Much appricated on the help

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Uldis (UD)
Posts: 5084
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
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Re: unable to obtain ip address for EVE

Post by Uldis (UD) » Wed Nov 22, 2017 9:59 pm

I suggest reset IP..

Q: How to reset EVE management IP settings / DNS / NTP / Root password ?
A: from the EVE cli type: rm -f /opt/ovf/.configured. Then reboot and login from cli again. Your EVE will jump to initial setup wizard.

coolprat
Posts: 9
Joined: Mon Nov 13, 2017 10:55 am

Re: unable to obtain ip address for EVE

Post by coolprat » Thu Nov 23, 2017 4:35 am

Hello UD

I did it but still takes me back to the same page
Image
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Uldis (UD)
Posts: 5084
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
Contact:

Re: unable to obtain ip address for EVE

Post by Uldis (UD) » Thu Nov 23, 2017 8:34 pm

visit our live helpdesk

coolprat
Posts: 9
Joined: Mon Nov 13, 2017 10:55 am

Re: unable to obtain ip address for EVE

Post by coolprat » Fri Nov 24, 2017 2:31 pm

Hello UD

I cant connect to the live helpdesk

Gives me error or site being down or page moved to other location.
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Uldis (UD)
Posts: 5084
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
Contact:

Re: unable to obtain ip address for EVE

Post by Uldis (UD) » Fri Nov 24, 2017 11:43 pm

clear your browser cahe and try again
it is not moved and work perfect
http://www.eve-ng.net/index.php/live-helpdesk

maybe try another browser

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