XVR9000 node keeps on relaoding.

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masterkane21
Posts: 3
Joined: Thu Jun 18, 2020 8:53 am

XVR9000 node keeps on relaoding.

Post by masterkane21 » Thu Jun 18, 2020 9:02 am

Hi all

Hope all are doing good.

Need help, we have XVR9000 nodes reloading quite frequently without any config on it. We had clean installation of image.

Error we get is below

0/RP0/ADMIN0:Jun 18 08:48:32.854 UTC: vm_manager[2669]: %INFRA-VM_MANAGER-3-MSG_HEARTBEAT_FAILURE : VM default-sdr--1 failed to maintain heartbeat (VM missed multiple heartbeats).
0/RP0/ADMIN0:Jun 18 08:48:32.930 UTC: sdr_mgr[2643]: %SM-SDR_MANAGER-3-MSG_VM_RELOAD_ON_HB_FAILURE : Info :SDR NM : VM Reload on HB failure, sdr default-sdr, vmid 1.

The XRV image is 6.6.3.

We have previously run 6.6.3 image successfully on older EVE community ver 2.0.3-95 with say 7 XRV nodes working fine.

Now we have version 2.0.3-110 and we see this issue.

we have server installation with enough resources 50 cores, 224g memory, 600g disk.

Any pointers why XRV9K are reloading ?

Uldis (UD)
Posts: 5067
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
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Re: XVR9000 node keeps on relaoding.

Post by Uldis (UD) » Thu Jun 18, 2020 2:00 pm

All XRV9K nodes after first boot are going to reboot.
they adopt for your system
after reoot they are ready to use
same happens with ASAv

masterkane21
Posts: 3
Joined: Thu Jun 18, 2020 8:53 am

Re: XVR9000 node keeps on relaoding.

Post by masterkane21 » Thu Jun 18, 2020 3:25 pm

Thats right UD. We have seen reboots after first boot thats ok. Earlier we used to get an error with crash dump.
we have seen that in past.

however, now devices keeps on crashing every 10 mins or so after booting up properly. it allow us to set uname/pwd and we see gig interfaces etc.

then after 10 mins or so devices reboots with heartbeat miss error.

Uldis (UD)
Posts: 5067
Joined: Wed Mar 15, 2017 4:44 pm
Location: London
Contact:

Re: XVR9000 node keeps on relaoding.

Post by Uldis (UD) » Thu Jun 18, 2020 7:36 pm

sorry but such is not happening on my eve...
Nocrash etc
Labs working during weeks

masterkane21
Posts: 3
Joined: Thu Jun 18, 2020 8:53 am

Re: XVR9000 node keeps on relaoding.

Post by masterkane21 » Sun Jun 28, 2020 2:50 pm

HI UD

issue was resolved when we changed qemu nic to E1000. Now XRV9000 nodes are stable and not seeing any heartbeat failure messages and reloads of nodes.

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